You call at 8am on the dot, as soon as they open, in the hope of getting ahead of the queue. The line connects, yet you still find yourself with 20 callers in front of you. So you wait on hold for an hour, only to be told to “try again later” or that “the next available appointment is in 4 weeks”!
Sound familiar?
Unfortunately this is something that too many of us are experiencing in the current climate. Following the disruption to GP services during the pandemic1, appointments are hard to come by these days2 with many GPs struggling under the weight of the increased demand and backlog.
But did you know your mortgage or income protection plan could help?