Mortgages. Made. Easier.

Tight deadlines. Shifting goalposts. Policy changes galore. If the really satisfying parts of being a mortgage broker didn’t exist, you’d wonder why anyone does it. So instead of making big, bold statements and promising the world, we stick to the basics: we do our job with a view to helping you enjoy doing yours.

That starts with taking a common sense, straightforward approach to lending. Doing the really simple stuff like listening to brokers, and their clients, and acting on their feedback. When you place a case with us, you’re getting:

Underwriting:

• access to our underwriting team if you need it
• any extra documents requested at initial underwrite reviewed within a target time of 24 hours.

People:

• support from a network of dedicated BDMs
• a combination of technology and the human touch, so simple cases should fly through and more complicated cases get the attention they need
• clear, timely communications.

Service:

• support via web chat, phone, email, video call, X (formerly Twitter) for general queries, case updates and new enquiries.

How lending should be

“Our approach represents all those times you’ve worked with a lender and needed to speak to an underwriter but couldn’t, or had a decision from a computer when a person would have been better. They’re small things that make a big difference, and this outlines the practical steps we’re taking to make things faster, better and easier for you and your clients.” Paul Fenn, Director of Business Development, Skipton Building Society.

Skipton Building Society has been helping people buy homes since 1853. The vast majority of the Society’s lending is done through intermediaries like you – because we believe you’re well placed to know your clients and understand their needs. We’re here to lay the foundations to help you create more home owners.

Products from Skipton Building Society can be accessed by using Dynamo for Intermediaries as your payment route.